Training & Support
Empowering clients
We understand that technology is only as powerful as the expertise behind it.
At Electrotek, we go beyond providing cutting-edge communication protocol SDKs, comprehensive equipment application development, and advanced automation solutions.
That’s why we’re thrilled to introduce our comprehensive Training Services, designed to empower your team with the knowledge and skills needed to harness the full potential of our solutions.
Catered for every learner
Our trainings are specifically designed to address the specific situations faced and requirements of each client hence training is conducted for each client at a time. The targeted learning experience is designed to equip your team with relevant knowledge and skills applicable to your specific situation to effectively work with various protocols and maximize the potential of your equipment.
To cater for different types of learners – visual, auditory, kinaesthetic , training is meticulously structured in a lecture and hands-on approach to reinforce training and classes are available online, at our office or at your site (subject to restrictions).
A consultative approach
We take a consultative approach to training, tailoring our programs to your unique requirements and goals. Whether you’re seeking to upskill your team, enhance your organization’s capabilities, or dive into the specifics of our solutions, our Training Services are designed to meet your needs.
Our aim is to provide you with the tools and knowledge to optimize your operations, drive innovation, and achieve manufacturing excellence.
Comprehensive Training & Support Solutions
At Electrotek, our Training & Support services are designed to be your guiding light through every step of your journey. With a seamless sequence of meticulously crafted phases, we ensure that your experience is marked by efficiency, precision, and unmatched assistance.
Product Training
We start by understanding your unique challenges, needs, and aspirations. Our expert consultants engage in in-depth conversations to ensure we comprehend your requirements inside out.
Our range of product training for Cimetrix SDKs include:
- CIMConnect
- CIM300
- Sapience
Technical Support
With a comprehensive grasp of your situation, we conduct a thorough assessment. This informs our proposal, a roadmap tailored to your specific demands, suggesting strategic solutions that align with your goals.
- Installation and configuration
- Creation of data collection plan
Annual Service Contracts
With a comprehensive grasp of your situation, we conduct a thorough assessment. This informs our proposal, a roadmap tailored to your specific demands, suggesting strategic solutions that align with your goals.
- Troubleshooting
- Debugging
- Software updates
- Service call
- Warranty servicing
Unparalleled Levels of Support
Discover the missing piece in your journey toward smart manufacturing by harnessing the knowledge and expertise offered through Electrotek’s Training Services. Let us be your trusted partner on the path to unlocking the full potential of our solutions and achieving unparalleled success in the realm of industrial automation.
To learn more about our trainings & support
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